🛠Troubleshooting & Support
The Troubleshooting & Support section helps you resolve common issues and get assistance fast. Whether it’s a technical glitch, account question, or gameplay concern, you’ll find solutions here. This includes but not limited to: • Login Issues – Fix problems signing in or resetting your password. • App Performance – Tips for resolving crashes, loading errors, or connection problems. • Contacting Support – How to submit a request and get help from our team.
Deposits & Withdrawals
- When do I get my winnings?
- How can I get my history / statement / transactions?
- I was charged a fee by my bank when depositing?
- How many debit/ credit cards can I have on my account?
- How many bank accounts can I have on my account?
- Can I deposit via Cash or Cash-In?
Support FAQ
Account FAQs
- What if I encounter issues during verification?
- What are the steps for manual verification?
- Can UPC request additional documents?
- What do I need for the verification process?
- How long do I have to verify my account?
- What happens if my account details don't match official records?